Is it safe to use my credit card on your site?
Absolutely. We have taken every precaution to make sure that your transaction will be safe and secure.  Our checkout process is protected with a 128-bit SSL (Secure Socket Layer), an advanced encryption technology that safeguards your personal information.  This secure socket layer is compatible with any internet browser. In addition, our servers are scanned on a daily basis by ScanAlert.

Can I order by phone?
Yes.  Click here to access our contact information.

Can I order by mail?
Yes. Simply place your order as though you were going to use a credit card. When you reach the step at checkout that asks for payment type, select Money Order. After completing the sale, visit payment methods for instructions on mailing in your money order.

I want a specific product not found on our site?
We have over 2000 products available to us for immediate delivery. If you are having a hard time finding a particular product, simply contact us and we will do our best to get it.

How long will it be before I have my package?
This will depend on where you live and the delivery method that you choose during checkout.  Customers that order online usually receive their package within  1-6 business days. Faster shipping methods are available when ordering by phone. We have multiple shipping centers across the US to make sure that you receive your package the fastest.  In most cases, if one of our shipping shipping centers are low on stock on a product, we will be able to redirect your order to the next closest shipping center.

What are your shipping charges?
Click here to check out our shipping charges and policies.

Will my package arrive on a Saturday?
Do not expect it to.  The UPS delivery options we offer do not support Saturday delivery. If your package was expedited via USPS, there is a chance you package could arrive on a Saturday.

Do you Ship to APO, FPO and PO Boxes?
Yes.  All order being sent to APO, FPO and PO Boxes will be sent via United States Postal Service Priority Mail which generally takes 2-3 business days.  If you are sending to an APO or FPO address, please understand that it will take 2-3 business days to approach your Military Mail System.  Military mail can take 2 weeks or longer to deliver to you depending on where you are stationed. 

Can I get a Tracking Number for my order?
Yes.  After your order is placed, tracking numbers are emailed to you at the close of business on the day of shipping.

What if I order a product that is out of stock?
Although every attempt is made to keep stock on every product we offer, occasionally we run out of cretin items.  If a product is scheduled to be out of stock longer than 10 business days, it will be labeled "out of stock" and will be unavailable for purchase. We also provide you the option of our email waiting list which will notify you immediately upon it's return to inventory. In the unlikely event a product that you order is out of stock, you will receive a status notification via email.